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We aim to dispatch all your gift to you as soon as possible to you. Many of our gifts are truly unique featuring your very own hand, foot and fingerprints which take a little more time to create than personalised gifts with standard layouts with individual inscriptions.
Below is a guide of when we dispatch our finished gifts...
1. Inkless Print Kits are dispatched on same day as ordered, if your order is completed before 3.00pm using royal mail second class service.
2. Other Personalised Gifts which do not feature your very own hand, foot and fingerprints are dispatched within 1-3 days or your completed order using either royal mail second class or courier service.
3. Inkless Print Kits (and fingerprint mould kits) which are sent to you as part of your gift to capture your hand and foot prints are dispatched on same day as ordered, if your order is completed before 3.00pm. Delivery is made using royal mail second class service.
Once you have returned your prints to us to create your gifts, we'll get to work straight away. We guarantee dispatch after receiving your prints as follows (in most cases we dispatch much sooner):
* for Fine Silver Jewellery items: 7-14 days using 'Royal Mail Special Delivery' service. This is an insured service requiring a signature on receipt.
* for Fabric items: 14-28 days using Royal Mail standard parcels, courier or special delivery at Eternal Impressions discretion.
* for all other items: 3-5 days using Royal Mail standard parcels, courier or special delivery at Eternal Impressions discretion.
If you need your kits or personalised gifts dispatched urgently or are ordering from outside the UK, please contact us.
Eternal Impressions cannot dispatch to a PO Box address. All deliveries must be made to a registered address.
Goods are dispatched using depending on the combined size and weight of the item(s) being delivered to the same address. In some circumstances we can dispatch for next day delivery, in which case please contact us.
Delivery charges are added to the checkout before payment on the following basis:
1. Print kits are dispatched for free.
2. Orders to a single delivery address with a total value under £20.00 = £2.95 postage and packaging
3. Orders to a single delivery address with a total value between £20.00 and £49.99 = £3.95 postage and packaging
4. Orders to a single delivery address with a total value of £50.00 or more = Free delivery.
Please ensure you have advised the correct delivery address when ordering. We cannot accept any responsibility for deliveries made to an address input in error.
All finished jewellery is gift packaged at no extra charge. Some other products are gift packaged as stated. All other products are dispatched or collected in protective packaging designed for postal delivery purposes.
Baby Casting Appointments/Products
Delivery options are discussed with the Customer at the Casting Venue.
All products are delivered, free of charge, to the venue where the order was originally taken or can be collected from our studio by prior arrangement.